Shipping Policy

Shipping Policy – Aayuvedic Herbals

At Aayuvedic Herbals, we are committed to delivering your orders safely and on time. We carefully pack every order to help ensure that our Ayurvedic and herbal products reach you in excellent condition.

1. Order Processing

• Orders are generally processed and dispatched within 1–2 business days after the order is confirmed.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• You will receive an order confirmation after placing your order and shipping/tracking information once your order has been dispatched.

2. Delivery Time

For orders within India, delivery generally takes 3–7 business days after dispatch.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

Remote and certain non-serviceable locations may require additional delivery time.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Any free-shipping offers will be subject to the terms and conditions of the respective offer.

4. Order Tracking

Once your order has been shipped, we will provide tracking information through the contact details provided during checkout.

You can use the tracking information to check the status of your shipment.

5. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address, including:

• Full name
• House/Flat number
• Street/Area
• City
• State
• PIN code
• Valid phone number

Aayuvedic Herbals will not be responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate shipping information provided by the customer.

If an order is returned to us because of an incorrect address, failed delivery attempts, or the customer being unavailable to receive the package, additional shipping charges may apply for re-shipment.

6. Delayed or Lost Shipments

Although we work with reliable shipping partners, delivery delays can occasionally occur due to circumstances such as weather conditions, transportation issues, operational disruptions, public holidays, or other unforeseen events.

If your order appears to be significantly delayed or is shown as delivered but you have not received it, please contact our customer support team with your order details so that we can assist you.

7. Damaged Packages

Please check your package carefully when you receive it.

If your package appears damaged, opened, tampered with, or has missing products, please contact us as soon as possible and provide:

• Your order number
• Photographs/videos of the package
• Photographs of the shipping label
• Photographs of the damaged or missing product

This will help us investigate the issue and provide an appropriate resolution in accordance with our return and refund policy.

8. Undeliverable Orders

If a shipment cannot be delivered because the customer is unavailable, refuses delivery, provides an incorrect address, or does not respond to the courier's delivery attempts, the shipment may be returned to us.

Any re-shipment may be subject to applicable shipping charges.

9. International Shipping

Currently, shipping availability may be limited to selected locations. If international shipping is offered for your order, applicable shipping charges, customs duties, taxes, and other import-related charges may be the responsibility of the customer unless otherwise stated at checkout.

10. Contact Us

If you have any questions regarding your shipment or delivery, please contact us through our customer support channels with your order number.

Aayuvedic Herbals
Email: contact@aayuvedic.com
Phone: 9990040079
Website: [www.aayuvedic.com]

Last updated: September 2026